Privacy Policy – Rodent Defense Santa Barbara

Effective Date: March 5, 2026

Rodent Defense Santa Barbara (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or interact with us online.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

a) Personal Information

• Name, email address, phone number, and mailing address you provide when requesting inspections, consultations, or quotes.

b) Payment Information

• Credit card or other payment details provided when paying for services. Note: Payments are processed securely via third-party payment processors.

c) Usage Data

• Information about your visit to our website, including IP address, browser type, pages visited, and time spent on pages.

d) Cookies and Tracking Technologies

• We may use cookies, pixels, and similar technologies to enhance your experience, remember preferences, and analyze website performance.

2. How We Use Your Information

We use your information for the following purposes:

• To provide rodent control services, inspections, and estimates.
• To communicate with you regarding appointments, promotions, or service updates.
• To process payments securely.
• To improve our website, services, and customer experience.
• To comply with legal obligations or enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in limited circumstances, including:

• With third-party service providers, such as payment processors and IT providers, who assist us in delivering our services.
• When required by law, to protect our rights, or to comply with legal processes.
• In connection with a business transaction, such as a merger or acquisition.

4. Your Rights

Depending on your location, you may have rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal information.
• Opt-Out: Opt out of marketing communications.

For requests regarding your data, please contact us at (805) 632-8334.

5. Security of Your Information

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no website or electronic transmission is completely secure.

6. Third-Party Services

Our website and services may use third-party tools, including:

• Google Analytics – to monitor website traffic and performance.
• Payment processors – to securely handle transactions.

These third-party services have their own privacy policies. We encourage you to review them.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Rodent Defense Santa Barbara
1011 Laguna St, Santa Barbara, CA 93101
Phone: (805) 632-8334